Job Description
Overview
Supports transportation operations of assigned distribution center in the training and coaching of Driver and Delivery Assistant personnel. Responsible for ensuring safe, legal, cost efficient and on-time delivery of freight to member stores.
Location: Burleson, TX
Schedule: 3:00 am start. Monday - Friday, rotating weekends as needed
Compensation: Competitive salary with bonus potential
Responsibilities
- Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
- Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills.
- Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement.
- Supervises assigned Lead Drivers.
- Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem solving delivery issues.
- Administers progressive discipline when required.
- Enforces all company polices, DOT and FMCSA regulations.
- Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
- Orientates and develops new drivers.
- Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
- Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
- Ensures compliance with DOT hours of service.
- Reacts timely and effectively to breakdowns and accidents.
- Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers.
- Assists Router in daily route planning as needed.
- Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
- Accepts and assists with special projects as required.
Supervision Exercised
This position has direct supervisory responsibilities.
Qualifications
- High School Diploma or equivalent required.
- CDL Class A License and active DOT Medical Card required.
- 3 to 5 years' experience managing high volume delivery route; preferably food delivery experience.
- Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
- Strong understanding of the Federal Motor Carrier Rules and Regulations.
- Knowledge of related OSHA standards and regulations.
- Proficient in Microsoft Office software, including Outlook, Word and Excel.
- SAP experience preferred.
- On Board Computer System Experience required. People Net preferred
- Prior experience with routing software. Appian preferred.
- Excellent verbal and written communication skills.
- Strong leadership and decision-making capabilities required.
- Excellent interpersonal and collaboration skills required.
- Willing and able to work flexible / extended work schedules as needed.
Physical Demands
- Ability to perform work at a desk or sit/stand workstation for extended periods of time
- Ability to operate a computer keyboard and to view a computer screen for extended periods of time
- Ability to interact with employees and/or customers in Distribution Center or customer locations
- Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc. as needed
- Ability to lift, tug, pull up to fifteen (15) pounds
Job Tags
Flexible hours, Night shift, Monday to Friday,