Job Description
Description The
Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.
Responsibilities Inventory Management: - Develop and implement inventory management strategies to optimize stock levels and minimize costs.
- Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.
- Implement a system for tracking parts usage and identifying slow-moving items.
- Conduct regular inventory audits to ensure accuracy and identify discrepancies.
Customer Service - Ensure that customers receive prompt, courteous, and efficient service.
- Train and supervise parts specialists to provide excellent customer service.
- Resolve customer complaints and address any issues promptly.
Sales - Develop and implement sales strategies to increase parts sales and revenue.
- Motivate and support parts specialists to achieve sales targets.
- Analyze sales data to identify trends and opportunities for improvement.
Team Management - Recruit, hire, and train parts specialists to meet the department's needs.
- Provide ongoing supervision and support to parts specialists.
- Evaluate staff performance and address any issues promptly.
Purchasing - Negotiate with suppliers to obtain favorable pricing and terms.
- Place orders with suppliers and ensure timely delivery of parts.
- Manage relationships with suppliers and resolve any issues promptly.
Operations - Develop and implement procedures for parts receiving, storage, and retrieval.
- Ensure that the parts department is organized, clean, and safe.
- Manage the department's budget and control costs.
Other duties as assigned. Qualifications - Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Education: High school diploma or equivalent.
- Experience: 5+ years of experience in automotive parts management or a related field.
- Skills:
- Strong knowledge of automotive parts and systems.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
Physical Requirements - Ability to stand, walk, sit, and stoop for extended periods of time.
- Ability to lift and carry heavy objects.
- Ability to work in a fast-paced environment.
- Ability to use hand tools and power equipment.
- Ability to work in a noisy environment.
Benefits Of Working At Swickard - Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Positive Culture - Be part of a supportive and collaborative team.
- Growth Opportunities - Opportunities for continued personal and professional growth.
- Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
About Us - We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and services.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.
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