Job Description

Please apply online and include a resume. Do not call or visit the studio in response to this ad.

Position Overview:

Baraka Gems is seeking a skilled and motivated Jewelry Designer/Showroom Associate to join our dynamic team. This position requires a blend of creativity, jewelry expertise, and exceptional customer service skills. The ideal candidate will have a strong background in fine jewelry design and sales, customer service, repair intake, an understanding of precious metals, diamonds and gemstones, and the jewelry manufacturing process. Time-management, organizational, and multi-tasking skills are key while managing appointments, designing, greeting customers, responding to emails and phone calls, and other duties as needed in the showroom.

About Baraka Gems:

Baraka Gems is a premier full-service fine jewelry store located in Seattle, in the heart of the PhinneyWood neighborhood. We are an independent, rapidly growing, and socially-conscious business, dedicated to providing a refined, relaxed, and reliable shopping experience for each and every client. Our commitment to charity is a cornerstone of our business—through our sister non-profit, A Ring of Hope, a portion of every sale supports vulnerable children, particularly orphans in Kenya, East Africa. Known for our exceptional customer care, Baraka Gems is one of the highest-rated fine jewelry stores online, with a team that genuinely values relationships and strives to make each client feel like family. Whether you're looking for custom designs, repurposing, vintage or estate pieces, or expert jewelry repairs, our goal is simple: to help our customers find exactly what they're looking for, without pressure, and with a personalized touch. Additionally, we buy estate and vintage jewelry, silver, gold, platinum, and precious stones from the public.

Primary Responsibilities:

• Work with clients to bring their jewelry design vision to life. After training period, work with an average of 20-30 custom design clients monthly.
• Assist with basic administrative tasks and operations at Baraka Gems (ie. answering the door, client interaction, phone and emails, scheduling, and designer training).
• Intake Jewelry Repairs, Processing, Follow-Up Calls and Emails to Clients.
• Face to Face Sales with Clients, Including Processing Client Invoices and Payments.
• Ordering, Receiving and Returning Products from Vendors.
• Correctly Implement all Studio Opening, Operating, Safety and Closing Procedures.
• Assist with Planning and Executing Special Sales and Events.
• Maintaining Studio Cleanliness and Decorating.

Necessary Character Traits:

Strong Work Ethic, Ambitious, Self-Initiator, Detailed Oriented Person, Organized, Good Memory, Good with Computer Systems, Trustworthy, Ability to Anticipate Needs.

Experience Required:

• Fine jewelry sketch and design experience (Minimum 2 years)
• Face to face fine jewelry retail sales and customer service (Minimum 2 years)
• Accurate working knowledge of precious metals and stones
• Accurate working knowledge of the fine jewelry manufacturing process
• Fine jewelry repair experience including the ability to evaluate fine jewelry, diagnose issues and recommend appropriate and accurate remedies
• Experience greeting customers, answering phones and replying to emails
• Strong in standard computer software. Some systems we use include Shopify, Teamup, Airtable, Canva, Google Docs/Microsoft Word, Google Sheets/Excel, Lightspeed POS/CRM for retail, USPS/UPS/FedEx Shipping systems
• Organizational work-flow and project management systems

Experience Desired:

• Knowledge of vintage/estate fine jewelry including eras and styles
• Visually creative with in-print advertising and promotional material
• Social media content creation 

Position Details:

• Start Date: Position available immediately.
• Hours: 40hrs/week (Tuesday-Saturday 10:00am-6:30pm with a half hour lunch). Must be willing to maintain flexibility to work holidays and special events.
• Wage: $26-$29/hr
• Medical Benefits: The employee will have the opportunity to choose between approved medical benefits plans.
• Profit-Based Bonuses
• Matching IRA
• Discounts on Jewelry
• Paid Vacation/Sick Leave
• Advancement Opportunities: Long-term growth with Baraka is expected.
• Transportation: Team members must have viable and reliable transportation.
• Allergies: Baraka team members must be dog friendly and not allergic. We are a dog-friendly company and hope to have a studio dog someday.
• Education: Completed bachelor’s degree or the equivalent in experience.
• Type of Employment: At-Will

Join an amazing small team of people and help us put smiles on client's faces, and on the faces of vulnerable children around the world!

To apply, please respond to this ad and be sure to include a resume. Do not respond to this posting if you do not have the necessary qualifications listed above.

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