IT Helpdesk Technician | 146589 Job at Mission Recruiting, Sacramento, CA

d1JkMEZnKzZnL2dTcXM3OWhDTlIzVGZo
  • Mission Recruiting
  • Sacramento, CA

Job Description

Responsibilities:

  • Provide first-line IT support for various technologies including Windows, Office, Citrix, and remote connections via phone, email, and in-person
  • Troubleshoot Zoom conferences and other communication platforms
  • Manage and resolve IT issues using helpdesk tracking tools, escalating when necessary
  • Offer remote and on-site support for PCs, Macs, laptops, virtual desktops, and mobile devices
  • Diagnose and resolve hardware and software issues within established SLAs
  • Set up, move, and configure IT equipment and software
  • Manage user accounts, access, and standard application installations
  • Document processes for new software implementations
  • Analyze and improve IT support processes
  • Perform hardware setups, moves, and connections as needed
  • Maintain up-to-date knowledge of IT systems and best practices
  • Collaborate with other IT teams to ensure comprehensive support
  • Prioritize and manage multiple tasks in a fast-paced environment
  • Communicate effectively with users of varying technical expertise
  • Maintain a high level of professionalism and customer service
  • Adapt to changing technologies and support requirements
  • Contribute to the overall efficiency and effectiveness of the IT support team

 

Mission Recruiting is proud to represent some of the most prestigious organizations in the country. Contact us today to learn how we can help you explore this and other exciting opportunities.

 

Salary Range: $54,000 - $68,000

 

Reference: 146589

Job Tags

Similar Jobs

Solomon Page

Global Head of Search Engine Marketing Job at Solomon Page

 ....~Stay abreast of industry trends, algorithm updates, and best practices to maintain the companys competitive edge in search engine marketing.~Manage and optimize Google Ads campaigns across Search, Display, Shopping, and Video to drive quality traffic and conversions... 

Amazon Development Center U.S., Inc.

Software Development Engineer, AWS EC2 Elastic Block Store (EBS) Job at Amazon Development Center U.S., Inc.

 ...DESCRIPTION Come change the way AWS does storage! Elastic Block Store (EBS) is an easy-to-use, scalable, high-performance block-storage service designed for Amazon Elastic Compute Cloud (Amazon EC2). EBS delivers high-performing virtualized storage in the cloud... 

UF Health Central Florida

Physician Assistant - Orthopedic Surgical Job at UF Health Central Florida

 ...Accreditation with Primacy PCI and Resuscitation its highest and best level of accreditation. The hospital also offers world-class orthopedics, minimally invasive robotic surgery, life-saving emergency care, stroke treatment, labor & delivery, and so much more.... 

Konnections Staffing

BCBA - SFV Job at Konnections Staffing

Board-Certified Behavior Analyst (BCBA)$1,500 Sign-On Bonus!Location: San Fernando Valley. Position would be primarily serving North L.A/ SFV areas. Change Factors Analysis, Inc. is a multifaceted agency providing behavior analysis and performance improvement services... 

The Market Social

Entry Level Sales & Marketing Representative Job at The Market Social

 ...Our client is currently hiring hardworking individuals to fill their entry-level Sales & Marketing Associate position. As a Junior Sales & Marketing Associate, you will use face-to-face marketing and sales efforts to bridge the gap between our clients, their services,...