customer service representative. schertz , texas posted 1 day ago job details summary $16 - $16.50 per hour temporary high school category office and administrative support occupations referenceAB_4671257 job details Are you passionate about delivering outstanding service? Do you excel at problem-solving and enjoy helping customers? If so, we want to hear from you! As a Customer Service Representative, you will play a vital role in ensuring that we deliver on our promise of exceptional service. Collaborating with customers, business partners, and drivers, you'll ensure we meet commitments and delight our customers at every step of the journey. Monday -Saturday with a scheduled day off. 7:00 am-3:30 pm; 8:00 am - 4:30 pm; and 10:00 am - 6:30 pm salary: $16 - $16.5 per hour shift: First work hours: 10 AM - 6:30 PM education: High School Responsibilities Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders The essential functions of this role include: working weekends Skills Follow-up Active Listening Telephone Etiquette Adapting to Change Customer Service Basic Computer Skills Basic Software Skills Call Center Support Customer Relations Client Service Customer support Typing Skills Qualifications Years of experience: 1 year Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. get in touch we are here to help you with your questions. SG sharon gutierrez +1 210 477 1040 (tel:+1 210 477 1040) sharon.gutierrez@randstadusa.com
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