Customer Service Representative Job at CaroTrans, Baltimore, MD

d1JaNUd3aTBpdlVab3N6N2lDTmIyRFBpdHc9PQ==
  • CaroTrans
  • Baltimore, MD

Job Description

Customer Service Representative

Location: Baltimore, MD

Job Type: Full Time

Company: Carotrans

Join Our Team at Carotrans Baltimore!

About Us:

Carotrans is a leading global NVOCC (Non-Vessel Operating Common Carrier) dedicated to providing reliable and efficient ocean freight solutions. Our Baltimore team is looking for a motivated and detail-oriented Customer Service Representative to join our growing organization.

Key Responsibilities

  • Provide exceptional customer service to clients via phone and email.
  • Assist customers with booking shipments, tracking freight, and resolving inquiries.
  • Coordinate with internal teams and overseas partners to ensure smooth cargo movement.
  • Process and manage shipping documentation, including Bill of Lading, arrival notices, etc.
  • Maintain strong relationships with customers by providing timely updates and solutions.
  • Identify opportunities to improve customer satisfaction and operational efficiency.

Qualifications

  • Strong communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented with excellent organizational skills.

Why Join our Team?

  • Competitive salary and benefits package.
  • Opportunity for a career growth with a global logistics leader.
  • Collaborative and supportive team environment.

Job Tags

Full time,

Similar Jobs

LifeStyles Healthcare

Legal Intern Job at LifeStyles Healthcare

 ...Legal Intern North America New York City | Hybrid (3 days onsite, 2 remote) | ~$2025/hr &##127775; About LifeStyles At LifeStyles, were shaking up the sexual wellness industry with bold ideas and iconic brands like SKYN and LifeStyles. Backed by private... 

Rose International

Client Integration Specialist Job at Rose International

Date Posted: 05/05/2025 Hiring Organization: Rose International Position Number: 482177 Job Title: Client Integration Specialist Job Location: Gresham, OR, USA, 97230 Work Model: Hybrid Shift: 1st shift. Hybrid -3 days in office (specific days in office required...

AI Cybersecurity Company

AI Cybersecurity Researcher Job at AI Cybersecurity Company

 ...We're Hiring: AI Security Researcher Leading AI-Cybersecurity (SF Bay Area) Are you driven to break things just to understand how they workand then build better defenses from the wreckage? Were building the next generation of enterprise cybersecurity and are... 

Happy Veg Inc.

Procurement Buyer Job at Happy Veg Inc.

&##127758; **We're Hiring: Global Buyer Fresh Produce & Value-Added Food Products**&##128205; **Location:** USA-based | **Worldwide Travel Required**&##127970; **Company:** Happy Veg Inc. ---**Happy Veg Inc.** is a global supplier of fresh produce and high...

RxSource

Warehouse Associate Job at RxSource

 ...has previously been involved in secondary packaging and labeling. They are systematic and...  ...and labeling, can quickly switch gears to handle a range of duties and is proficient with...  ...to the highest quality. Provide mock ups for Project Management team and assist with...