CEO Job at Userflow, San Mateo, CA

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  • Userflow
  • San Mateo, CA

Job Description

About Userflow

is a profitable, fast-growing, product-led SaaS company transforming how businesses onboard, engage, and retain their users — without writing a single line of code. We empower product and growth teams to build in-app onboarding flows, tooltips, and checklists in minutes, helping drive faster activation and higher retention for modern SaaS companies. With a lightweight UX, rapid time-to-value, and a highly profitable operating model, Userflow has become a trusted platform for startups and scale-ups focused on product-led growth.

Now, with strong foundations in place and a newly assembled executive team, Userflow is entering its next stage of growth — and seeking a CEO who can lead us from $10M+ ARR to $35M+ ARR in the next 36 months.

Backed by Camber Partners

is a growth equity firm investing in high-potential SaaS businesses with product-led growth DNA. We recently closed Fund II ($210M) and specialize in partnering with companies post-acquisition to unlock operational excellence, drive responsible scaling, and build enduring businesses. At Camber, we see ourselves as strategic partners — providing resources, advisory, and expertise while trusting leaders to own the mission.

In 2023, Camber acquired Beamer, followed by Userflow, with the vision to merge the two complementary platforms into a single category leader in in-app user engagement and onboarding. This next chapter is about realizing that vision — building on strong product-market fit and a high-performing exec team to scale a unified, profitable SaaS company.

The Ideal CEO

The leader we seek is a builder at heart — someone who can scale a great product into a great business.

Core Experiences:

  • Hands-on leadership in early-stage growth ($10M–$20M+ ARR environments)
  • Product-centric mindset (bonus: background in GTM, demand gen, or growth)
  • Data-driven, operationally rigorous, and financially fluent
  • Bias for action —execution oriented leadership

Leadership Style:

  • True ownership mentality — treats the company like their own
  • Team builder — hires and develops high-performing talent
  • Grounded, humble, and values-driven
  • Emotionally resilient — thrives in early-stage chaos

Key Responsibilities

This role is about building the next version of Userflow — a unified, scaled, operationally excellent SaaS company ready for breakout growth.

Outcomes we expect you to drive in the first 12–18 months:

  • Unify and Scale the Go-to-Market Motion: Fully integrate Userflow and Beamer's pipelines, systems, and customer success motions into a cohesive engine that can double revenue within 18–24 months. Implement the analytics and systems needed to track pipeline, segment performance, and customer lifecycle — enabling repeatable, scalable execution.

  • Strengthen Cross-Functional Alignment: Build tight operational rhythms between Product, Engineering, Sales, Success, and Marketing, ensuring all functions are aligned around customer outcomes, growth priorities, and financial targets.

  • Stabilize, Simplify, and Strengthen the Foundation: Bring operational excellence to a company still navigating post-merger complexity. Simplify priorities, stabilize execution, and create clear ownership structures across the leadership team.

  • Own Revenue & Profitability Targets: Take full ownership of the company’s financial performance, partnering with Camber on budgeting, reporting, and capital allocation.

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