Job Description

Job Overview :

We are seeking an experienced and dynamic Multi-Venue Catering Sales Manager to oversee the planning, execution, and logistics of private events of two Ballroom spaces. The ideal candidate will have a strong background in mid to high tier catering sales, event management, food and beverage, operations, and team leadership, with the ability to manage simultaneous events while maintaining high standards of customer service and operational efficiency.

Key Responsibilities :

Sales & Revenue Generation:

• Lead Generation : Proactively source new business through cold calling, networking, industry events, and referrals.
• Client Meetings & Tours : Meet with clients to discuss event requirements, offer event solutions, and conduct site tours of the venue.
• Negotiation : Develop and negotiate contracts, pricing, and event details with clients to ensure profitability while maintaining competitive pricing.
• Sales Targets : Meet or exceed monthly and quarterly sales goals for private events. We are seeking a candidate with experience exceeding $2M-$3M annual sales goals.
• CRM Management : Utilize CRM systems to track client communications, event planning progress, and revenue forecasting.

Event Planning & Coordination :

• Develop and execute event strategies for multiple venues, ensuring smooth and efficient operations from start to finish.
• Liaise with clients to understand event requirements, provide professional recommendations, and ensure their vision is executed effectively.
• Create detailed event timelines, menus, and logistics plans tailored to each venue.

Client Relations :

• Serve as the primary point of contact for clients, providing exceptional service and maintaining positive relationships.
• Conduct post-event evaluations to ensure client satisfaction and identify areas for improvement.

Problem-Solving & Crisis Management :

• Partner with operations team to address and resolve any issues or emergencies that arise during events, including technical difficulties, or client concerns.
• Ensure backup plans are in place for potential disruptions.

Reporting & Feedback :

• Maintain event documentation, including contracts, schedules, and post-event reports.
• Provide feedback to senior management on event success, venue performance, and team efficiency.

Qualifications :

• Experience : Minimum 3-5 years of experience in mid to high tier catering sales, event management, preferably with multi-venue oversight and/or weddings.
• Education : Bachelor’s degree in Event Management, Hospitality, Business, or a related field (preferred).
• Skills :
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate teams in high-pressure environments.
• Proficient in event management and POS software (e.g., Tripleseat, OpenTable, and Toast) and Microsoft Office.
• Financial acumen with experience managing budgets and contracts.
• Other : Flexibility to work evenings, weekends, and holidays, as required by event schedules.

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Experience:

• Events management: 2 years (Required)

Ability to Relocate:

• Providence, RI 02903: Relocate before starting work (Required)

Work Location: In person

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