Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<

*Pay Rate: $16.50 per hour

Purpose:

To represent Hope Services at our retail thrift store and provide exceptional customer service. A Cashier will be responsible for (but is not limited to) assisting customers, handling merchandise, counting cash, ensuring safety in the store, keeping the area neat and tidy.

Principle Responsibilities:

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1) Greets customers in a courteous manner

2) Maintains positive customer and employee relations.

3) Performs cash register operation and follows opening/closing procedures.

4) Assists with picking/straightening up or arranging merchandise to ensure neat, clean and safe working environment.

5) Assists with inventory, display, merchandising and placement of stock on sales floor and mark-downs.

6) Maintains acceptable attendance, personal hygiene, and dress code standards.

7) May perform other duties as assigned.

Minimum Qualifications :

High School Diploma or Equivalent.

Experience in fast-paced retail environment.

Reports To: Assistant Store Manager

Supervisory Responsibility : None

Required Knowledge, Skills and Abilities:

1) Ability to provide great customer service.

2) Ability to make quick decisions independently.

3) Ability to read, write and speak English (preferred) and have a basic math aptitude.

4) Ability to follow written or verbal instructions.

5) Ability to develop and maintain effective working relationships with supervisors, co-workers and customers.

6) Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.

Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an enclosed storeroom floor. Fast work pace with constant standing and walking,

the job involves light physical work demands requiring frequent lifting and/or carrying objects weighing up to 10lbs. Large or heavy items are moved using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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