Job Summary:

Our client is seeking a Business Analyst to join their team! This position is located in Richfield, Minnesota.

Duties:

Work with internal teams to support a consistent experience for employees and Vendor/Provider representatives
Foster alignment and deeper engagement with internal partners
Cultivate trust and maintain consistent communication with external partners
Support the consistency and development of vendor and provider programs in stores
Drive the creation and execution of data consistency
Identify, research, and implement process improvements for workforce and customer experiences, including reporting automation, communication cadences, cross-functional support, task ownership, and DAT (IT) integrations
Communicate with the field regarding feedback and escalations related to provider support
Connect providers and vendors to address questions or concerns
Monitor adherence to service level agreement contracts
Provide accurate reporting to internal and external partners

Desired Skills/Experience:

3+ years of services, sales, retail, or related experience or support
Intermediate to advanced knowledge of Microsoft Office products such as Word, Excel, PowerPoint, Outlook
Experience working with IT (DAT) teams and terminology
Experience working with Finance teams and processes
Experience working with external partners to execute aligned goals

Benefits:

$16.80 - $24.00 (est. hourly)

Hourly pay,