Job Description
Position Summary:
We are looking for a proactive and experienced Special Services/Area Manager to lead specialty cleaning projects and oversee multiple client sites. You’ll manage teams, deliver top-quality service, maintain client relationships, and ensure smooth operations for services like floor care, carpet cleaning, detailed cleaning, and post-construction cleanup.
Key Responsibilities:
- Manage day-to-day operations of specialty cleaning projects across multiple sites.
- Schedule, dispatch, and supervise cleaning crews.
- Work with operations and account managers to coordinate project schedules.
- Visit job sites to ensure high-quality work, safety, and customer satisfaction.
- Build and maintain strong client relationships; handle concerns quickly and professionally.
- Ensure proper use and availability of specialized tools and cleaning equipment.
- Train and mentor staff to meet performance and safety standards.
- Support hiring, onboarding, and development of new team members.
- Track labor hours, supply use, and project costs to stay within budget.
- Complete reports, work orders, and other documentation accurately and on time.
- Respond to urgent service requests or last-minute changes with flexibility.
- Ensure company vehicles are clean, stocked, and maintained properly.
- Promote a team-first, safety-focused work culture.
Qualifications:
- High school diploma or GED required.
- 3–5 years of supervisory experience in janitorial, facility maintenance, or a related field.
- Strong knowledge of floor care, carpet cleaning, and specialized cleaning techniques.
- Ability to manage multiple sites and teams efficiently.
- Excellent communication, leadership, and customer service skills.
- Comfortable using scheduling tools and basic computer systems.
- Valid driver’s license with clean driving record.
- Willingness to work flexible hours (evenings/weekends as needed).
- Must be a U.S. Citizen or Permanent Resident.
- Bilingual in English and Spanish – Required
Expertise In:
- Specialty cleaning services including carpet and floor care
- Team supervision and workforce scheduling
- Quality control and safety standards
- Client relationship management
- Budget and cost control for projects
- Recruiting, training, and mentoring field staff
- Use and maintenance of specialized janitorial equipment
- Emergency response and service flexibility
Benefits:
- Monthly vehicle allowance
- Monthly phone allowance or company-provided phone
- Health, dental, and vision insurance (Evergreen covers $1,000/month for health, 100% for individual dental & vision)
- Paid time off and holidays
- 401(k) with company match
- Opportunities for career growth
- Supportive, team-oriented environment
Job Tags
Permanent employment, Flexible hours, Weekend work, Afternoon shift,